Face-to-Face Advice

Drop-in for people in Torquay, Paignton and Brixham

We hold drop-in advice sessions at our Paignton office on Mondays and Thursdays, between 9:30 and 12:00.  This is when you can meet an adviser for a face to face consultation without an appointment. There may be limited availability to see an adviser at these times, so these advice sessions are offered on a first-come, first-served basis.  Therefore please be prepared to wait for some time in our reception area before seeing someone.

Our address is 29 Palace Avenue, Paignton TQ3 3EQ. The entrance to our office is on Tower Road, behind Palace Avenue – if you stand next to the old Tower we are just across the road to the right.

When you visit us please bring all the documents and information that could be relevant to your issue.  List of useful items to bring along. 

There is no free parking nearby, and note that you may need 2 – 3 hours parking if you come to drop-in as we cannot provide accurate predications for how long you may need to wait.

Yorkshire Building Society

We currently provide an adviser on Tuesdays at Yorkshire Building Society.  Visit their branch at 61 Hyde Road, Paignton, TQ4 5BP to make an appointment.

Pop Up Advice

We are available at various Pop Up locations across the bay.  Come along for a free impartial, confidential chat with our team. Please check this website and follow our social media channels for updates on upcoming dates and locations.

Appointments

We can only arrange an appointment with you when we have collected all the relevant details from you over the phone or at a drop-in face to face meeting that determines whether a specific appointment is required. Click here for more information about appointments.

We appreciate that your problem may be very urgent and that you may have nowhere else to turn to and we will make every effort to support you and ensure that you get the advice you need as quickly as possible.  We are limited by the number of volunteers that we have at any particular time so please be patient if you have to wait to see or speak to someone or if an appointment has to be rescheduled.  We are here to help you find a way forward, click for more details on what to expect