There are a lot of people needing our help at the moment, and that’s why we’re asking everyone who can to use our online resources for self-help information in the first instance.
UK website – detailed online information
There is a lot of information on our self-help pages which may help you find the answers that you need. Go to www.citizensadvice.org.uk and search through our advice topics, use the a-z search, or type in a keyword in the search bar to find answers to your queries.
However, if you need to speak to us, please phone or visit our drop-in service.
Energy Advice
Go to our specific Energy Advice pages to find advice on how to reduce your energy bills, handle issues with energy bills you are struggling to pay or assist in challenging incorrect bills from your energy supplier.
Housing Advice
Go to our specific housing advice page for renter’s rights and local housing advice.
Assessing Benefit options
There are several online tools that can help you get an overview or details of what benefits you might be entitled to claim. Go to our national pages with advice and links to benefit calculators.
Consumer Issues
For specialist consumer advice all our Consumer help line available Monday – Friday 9:00 – 5:00 on 0808 223 1133 or go to our online Citizens Advice Consumer Help pages
Advice topics you can find on our UK website
- Benefits Advice
- Debt & Money Advice
- Energy Advice
- Consumer Advice
- Relationships/Family Advice
- Work/Employment Advice
- Immigration Advice
- Discrimination Advice
- Housing Advice
- Law & Courts Advice
- Other Advice
