There are a lot of people needing our help at the moment, and so we ask everyone who are able to use our online resources to look for information here in the first instance. If you do not find the answers you need, do phone us or visit us for face-to-face advice.
UK website – detailed online information
There is a lot of information on our self-help pages which may help you find the answers that you need. Go to www.citizensadvice.org.uk and search through our advice topics, use the a-z search, or type in a keyword in the search bar to find answers to your queries.
However, if you need to speak to us, please phone or visit our drop-in service.
Energy Advice
Go to our specific Energy Advice pages to find advice on how to reduce your energy bills, handle issues with energy bills you are struggling to pay or assist in challenging incorrect bills from your energy supplier.
Housing Advice
Go to our specific housing advice page for renter’s rights and local housing advice.
Health Support
Multiple Sclerosis Advice and Advocacy
Across Torbay and Teignbridge we have an expert caseworker who can provide advice and advocacy to anyone with multiple sclerosis, carers for people with MS or those who have someone with MS in their household. We can help with all sorts of enquiries including specialist help with welfare benefits, health and social care issues, employment, housing and debt. Home visits may be possible. New clients usually come to us via an MS nurse or other health professional, but you can self-refer, or be referred by another agency, via our online referral form. You can also contact the caseworker by emailing msadvocacy@citizensadviceteignbridge.org.uk or telephoning 01626 326170.
Financial Issues
Torbay Council fund a support programme designed to help adults in Torbay handle the pressures of the cost-of-living crisis. Find more details at their website: Survive & Thrive. In addition, our national pages provide further information on Debts and Money issues.
Assessing Benefit options
There are several online tools that can help you get an overview or details of what benefits you might be entitled to claim. Go to our national pages with advice and links to benefit calculators.
Consumer Issues
For specialist consumer advice all our Consumer help line available Monday – Friday 9:00 – 5:00 on 0808 223 1133 or go to our online Citizens Advice Consumer Help pages
Advice topics you can find on our UK website
- Benefits Advice
- Debt & Money Advice
- Energy Advice
- Consumer Advice
- Relationships/Family Advice
- Work/Employment Advice
- Immigration Advice
- Discrimination Advice
- Housing Advice
- Law & Courts Advice
- Other Advice
