Ring our free Advice Line on 0808 278 7859
Our lines are open Monday – Friday 9:30 – 12:30
It may be busy, so sometimes you may have to wait in a queue or call back later.
Calls to our Advice Line are answered by our trained advisers. They will ask you questions about your situation to determine your options. We will help you as far as we can during the call, which may involve providing information and details about other organisations who can help in your specific situation. Depending on your situation, the adviser may decide to arrange a follow-up phone call or face to face appointment.
We won’t judge you or tell you what you should do – we will listen, explain all the available options and support you in the course of action you decide to take.
Help to Claim line 0800 144 844
Call 0800 144 844 for the Citizens Advice free national phone line for help in claiming Universal Credit.
Consumer Issues Help line 0808 223 1133
For specialist consumer advice all our Consumer help line available Monday – Friday 9:00 – 5:00 on 0808 223 1133 or go to our online Citizens Advice Consumer Help pages
