Housing - Citizens Advice We use cookies to improve your experience of our website. You can find out more or opt-out from some cookies. Skip to navigation Skip to main content Skip to footer Cymraeg Sign in Search Benefits Work Debt and money Consumer Housing Family Law and courts Immigration Health More from us Home Housing Housing Check your housing status if you rent from a private landlord Understanding your tenancy agreement Eviction Eviction Finding somewhere to live If you need to find somewhere to live Homeless help Homelessness Starting to rent from a private landlord Preparing to rent from a private landlord Information landlords ask for when you start renting Check the costs of starting to rent from a private landlord If you need a guarantor to start renting Applying for council housing or a housing association home Getting on the waiting list for a council home Challenge the council’s decision about your housing application If you’re offered an unsuitable council or housing association home Deposits Check if your landlord has to protect your deposit Getting your tenancy deposit back if you rent privately If your landlord didn’t follow deposit rules Paying rent Get help with the cost of renting privately Dealing with rent arrears Check if your landlord can increase your rent Challenging a rent increase Repairs and housing conditions if you're renting Repairs and housing conditions if you're renting Fire safety Making sure your flat is fire safe If your flat isn't fire safe You've been told your flat is fire safe but disagree Building safety If the structure of the building you live in isn’t safe Complaints about landlords and letting agents Complaining about your private landlord Complaining about your letting agent Renting with other people Check your rights if you share accommodation Ending a private tenancy If you want to end your private tenancy Moving to another council or housing association home Moving to another council home or housing association home Staying in your council home when someone dies Staying in your council home when someone dies Discrimination Discrimination in housing Council tax Check how council tax works and if you have to pay Check if you can pay less council tax Applying for Council Tax Reduction Reporting changes if you get Council Tax Reduction Getting a second adult rebate on your council tax Paying council tax if you’re a student Problems with neighbours Complaining about your neighbour If your neighbour is complaining about you If you disagree with your neighbour about a wall or fence If you disagree with your neighbour about a tree or hedge Right to reside in the UK Check you have the ‘right to reside’ for housing If you've recently moved to the UK Showing habitual residence to get help with housing Buying and selling a home Buying a home Calculate your monthly mortgage payments Selling a home Problems with buying and selling a home Problems with selling your home - delayed completion and lease options contracts Mortgage problems Mortgage problems Improving your home Getting help with home improvements University accommodation Student housing - living in halls Student housing - rights and responsibilities in halls Student housing - standards in halls Student housing - your behaviour in halls Student housing - ending your agreement in halls Lodging and subletting Lodging and subletting Squatting Check what rights squatters have Excluded occupiers and basic protection Check your rights if you're an excluded occupier Check your rights if you're an occupier with basic protection Armed forces Get housing help if you’re leaving or have left the armed forces Increase Font Decrease Font Black & White Inverse Colors Highlight LinksReset